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Live
Model Lookup API
Send a raw model number — even with suffixes, formatting noise, or CRM artifacts — and get back a normalized model identity with brand, appliance type, and product title. The foundation layer for all ApplianceAPI enrichment.
GET /api/v1/models/:model
What it does
Identify appliance brand, type, and title from a model number. Normalize messy CRM data.
Example Request
GET GET /api/v1/models/:model Authorization: Bearer YOUR_API_KEY
How it works
- CSR or system captures a model number during intake
- Your integration sends the model to ApplianceAPI
- API returns normalized brand, type, title, photo, and verification status
- Your system auto-populates service ticket fields with clean data
Example response
{
"success": true,
"found": true,
"data": {
"brand": "Samsung",
"model": "WF45T6000AW",
"imageUrl": "https://cdn.applianceapi.com/img/...",
"confidence": "HIGH"
},
"model_verifier": {
"status": "accepted",
"confidence": 88
}
}
Why it matters
- Clean, structured appliance identity from messy real-world input
- Consistent brand names across your entire CRM or database
- Automatic appliance type classification for routing and reporting
- Foundation for dispatch, inventory, warranty, and inspection workflows
- Reduces time spent manually researching appliance details
Who uses it
- CRM data enrichment
- Service ticket creation
- Parts lookup prefill
- Dispatch routing
Current availability
The Model Lookup API is live. Returns brand, type, normalized model, product photo, confidence score, and model verification status in a single call.
Related features
Appliance Photos API
Verified, human-reviewed appliance product photos returned by model number. Embed anywhere.
Model Verifier
Validate model numbers before dispatch. Catch typos and invalid entries before they cause bad service calls.
Model Normalization
Fix messy brand and model strings from real-world CRM data before they hit your database.
Start using this feature
Join the waitlist for API access. Launching Spring 2026.