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Model Verifier
Validate model numbers before they enter your system. Catch typos, invalid entries, and formatting issues before a technician is dispatched or a claim is filed. Returns a structured verdict with confidence score and explanation.
GET /api/v1/verify
What it does
Validate model numbers before dispatch. Catch typos and invalid entries before they cause bad service calls.
Example Request
GET GET /api/v1/verify Authorization: Bearer YOUR_API_KEY
How it works
- Customer or CSR enters a model number via form, phone, or import
- Your system sends the model to the verify endpoint
- API returns a verdict: accepted, needs_review, likely_invalid, or not_yet_indexed
- Your workflow routes the entry accordingly — proceed, flag for review, or reject
Example response
{
"success": true,
"model": "WRS325SDHX",
"verdict": {
"status": "needs_review",
"statusLabel": "Needs Review",
"confidence": 45,
"reasons": ["Does not match typical whirlpool model pattern"]
},
"suggestions": [
{ "model": "WRS325SDHZ", "brand": "whirlpool", "matchType": "near_match" }
]
}
Why it matters
- Prevents dispatching technicians to jobs with invalid model numbers
- Catches common typos and OCR errors at the point of entry
- Improves CRM data quality by filtering garbage before it enters the database
- Returns similar model suggestions when a close match exists in the index
- Reduces callbacks caused by incorrect appliance identification
Who uses it
- Reduce bad dispatches
- Validate customer-entered models
- CRM data quality
- Field service routing
Current availability
The Model Verifier is live. Returns a 4-tier verdict (accepted, needs_review, likely_invalid, not_yet_indexed) with confidence score (0-100), explanation reasons, and optional similar model suggestions.
Related features
Model Lookup API
Identify appliance brand, type, and title from a model number. Normalize messy CRM data.
Model Normalization
Fix messy brand and model strings from real-world CRM data before they hit your database.
Missing Model Detection
Every API miss is automatically logged, deduplicated, and queued for enrichment. Your gaps close over time.
Start using this feature
Join the waitlist for API access. Launching Spring 2026.